Privacy Policy: Top Gun Brokers Real Estate Services

1. Information Collected Through Top Gun Brokers Real Estate Services

Visitors may search South Florida property listings and read our neighborhood guides without registering or providing personal information. We collect personal information only when you voluntarily submit it through one of the following actions:

• Contact Us Inquiries: When you submit an inquiry on our Contact Us page, we collect your name, email address, optional telephone number, preferred language, and message details.
• MLS Property Search Registration & Saved Listings: When you register to save a property listing on our Property Search page, we collect your contact details, account credentials, saved property selections, and preferred language.
• Newsletter Subscriptions: When you subscribe to our South Florida real estate newsletter in the website footer, we record your email address and language preference.
• Associate Recruitment & Onboarding: When licensed real estate professionals submit an application to join Top Gun Brokers Real Estate Services or complete onboarding in the Associate Portal, we collect license credentials, contact information, spoken languages, and required employment and commission records.
• Active Real Estate Transactions: When you enter into a purchase, sale, or lease transaction represented by Top Gun Brokers Real Estate Services, we collect and maintain the contracts, disclosures, addenda, and closing records required by Florida law.

2. How We Use & Route Your Information

When you submit a Contact Us form, subscribe to our newsletter, or register to save a South Florida property listing, your contact details are stored securely in our centralized Prospect Master system so an active associate at Top Gun Brokers Real Estate Services can assist you.

After registering on our property search, you may select the active associate of your choice from our Agents directory. If you do not select an agent after your initial registered searches, our system automatically assigns an active licensed associate by matching your selected site language (English, Spanish, Portuguese, Mandarin, or French) and rotating fairly among qualified active associates.

We do not sell, rent, or trade your personal contact information to third-party marketers or data brokers. Information you provide is used strictly to respond to your property inquiries, manage your saved listings, and support active real estate transactions in accordance with Florida law.

3. Communication Policy & No Unsolicited Prospect Emails

Top Gun Brokers Real Estate Services follows a strict anti-spam communication policy. When you register to save a property listing or submit an inquiry, internal notifications are routed only to our brokerage administration and your assigned licensed associate. Beyond standard account authentication or password-reset messages required to secure your login, our automated website system does not send unsolicited marketing welcome emails to prospects upon registration.

4. Private Document Storage & Role-Based Access Controls

Top Gun Brokers Real Estate Services enforces database Row-Level Security (RLS) and role-based access controls across all client, associate, team leader, and brokerage accounts:

• Clients & Prospects: Can view and manage only their own saved properties, profile preferences, and assigned associate information.
• Associates & Team Leaders: Can access only the prospects, transaction files, checklists, and commission records assigned to them or their supervised team.
• Encrypted Document Storage: Transaction contracts, compliance checklists, closing statements, and associate personnel files are stored in private, non-public cloud storage buckets and are accessible exclusively through time-limited, authenticated signed links.

5. Language & Browser Preferences

To provide a smooth browsing experience without page reloads, our website stores your selected display language (English, Español, Português, 中文, or Français) and authentication session tokens in your browser's local storage and secure session cookies. We do not use invasive cross-site advertising trackers.

6. Third-Party Services & MLS / IDX Data Providers

Our platform integrates with trusted real estate and infrastructure providers necessary to deliver our services, including Multiple Listing Service (MLS) / Matrix IDX property feeds, cloud database and authentication hosting, and authorized Florida real estate form platforms (such as Form Simplicity and Miami Realtors e-signature services) for active transactions. These providers process data solely on behalf of Top Gun Brokers Real Estate Services under strict confidentiality and security obligations.

7. Real Estate Wire & Deposit Fraud Protection

Criminals are posing as real estate agents and using active listings to trick people into sending fake deposits. If you are unsure whether an agent or listing connected to Top Gun Brokers Real Estate Services is genuine, please contact the agent directly through the Agents link in the top menu. We will never ask you to pay anything to reserve, hold, or tour a property, and Florida law prohibits such charges. If you receive a suspicious request for money, do not send funds. Report it to the Florida Attorney General's Office at 1-866-9NO-SCAM (1-866-966-7226), and let us know as well.

8. Data Retention & Florida Statutory Recordkeeping

Under Chapter 475, Florida Statutes, and Florida Real Estate Commission (FREC) rules, licensed real estate brokerages are required to retain brokerage transaction records, contracts, disclosures, and accounting ledgers for at least five (5) years. Prospect contact records and saved property preferences are retained for as long as your account remains active or as needed to fulfill your real estate inquiries.

9. Your Privacy Choices & Rights

You may review, update, or request the deletion of your prospect contact profile or newsletter subscription at any time (subject to mandatory Florida statutory retention rules for completed or pending real estate transactions). To submit a privacy request or update your communication preferences, please contact us through our Contact Us page.

10. Licensing & Official English Version Notice

Top Gun Brokers Real Estate Services is a real estate brokerage licensed in the State of Florida, license number CQ1032466.

To make this site easier to use, some pages are translated by automated software. We work to keep translations accurate, but machine translation can contain mistakes and is no substitute for a professional human translator. Translations are provided "as is," with no promise, stated or implied, that they are accurate, dependable, or complete. Some content, such as images and videos, may not translate correctly. The English version is the official version of this site. If a translation differs from the English text, the translation is not binding and has no legal effect, and the English version controls.